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CUSTOMER SERVICE INFO

 

OHIO OFFICE

16360 Broadway Ave. B#204 

Maple Hts., Ohio 44137

Tel: 888-808-7880
Fax: 216-453-0330

 

BUSINESS HOURS

Monday- Friday

9:00 a.m to 9:00 p.m.

Saturday

9:00 a.m. to 5:00 p.m.

Sunday 

9:00 a.m. to 12:00 p.m.

24HR CUSTOMER SERVICE

CALL NUMBER ON CONTRACT 

 

EMAIL: 

affinityalarm@gmail.com

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“$99.00 Customer Installation Charge.  36-Month Monitoring Agreement required at $39.99 per month ($1,439.64). Form of payment must be by credit card or electronic charge to your checking or savings account.  Offer applies to homeowners only.  Local permit fees may be required.  Satisfactory credit history required.  Certain restrictions may apply.  Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT LLC.  Other rate plans available. Must have active land line for this offer. Cannot be combined with any other offer.” ADT Pulse Interactive Solutions Services, which help you manage your home environment and family lifestyle, requires the purchase and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. These ADT Pulse Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Pulse Interactive Solutions Services/Equipment. All ADT Pulse Interactive Solutions Services are not available with the various levels of ADT Pulse Interactive Solutions Services. All ADT Pulse Interactive Solutions Services may not be available in all geographic areas. Standard message and data rates may apply to text alerts. You may be required to pay additional charges to purchase equipment required to utilize the ADT Pulse Interactive Solutions Services features you desire.  Free doorbell in Pulse package is not an ADtT Pulse camera. Affinity assumes all service and app functionality with doorbell.